Profile
 
Thian Computer solution cc, is a BEE company founded in year 2003 by a group of professionals with the aim of addressing the gap in the information and communication technology sector from small business to large corporation nationally and internationally.
 

*Mission

To build a long-term value for clients, prospective clients, shareholders, employees by providing cost-effective and reliable service.
 

*Vision

To be a technological pedestal for corporate entity across Africa
 

Approach
 

Client focus

Exceeding expectation of our clients
 

Teamwork

Building effectively structured teams
 

Innovation

Implementing cost-effective solutions.
 

Response

Living up to our turnaround time.
 

Communication

Running Call Centre Facility efficiently
 

Business Structure

 

Thian’s corporate structure is made on the basis of addressing daily and future needs of clients, prospective clients within the ICT environment.
 

Strategies

Recruitment of specialized engineers

Building stable systems

Empowerment of our personnel in the IT industry

Maintaining systems with a resultant effect of reducing cost of doing business

Good communication maintained with our clients

Managing system security

Warranty on all repairs

Striking the best deal for our customer

Beating the Industry standard

Our customers are the lifeblood of the company

Supply of top selling brands

Network Designs to suit your business

Stable network environments

Network management systems

Cabling and wireless implementation
 

MAIN OBJECTIVITY AND IMPARTIALITY

Thian is committed to achieving all the principle criteria as provided for in the Department of Trade and Industry Black Economic Empowerment (BEE) scorecard.
 

Business Practices

  • Good corporate governance and business ethics
  • Demonstrating fairness and honesty in all our business deals
  • Respect for the confidence entrusted on us
  • Thian’s BEE Policy and Plan, extensively deals with
 

1. Skill Development (SETA registered training programmes are provided to all of our staff to give them faculty of meeting their required task).
 

2. Employment Equity (Staff 90% black, a special emphasis on woman and youth from previously disadvantage communities.
 
3. Procurement Policy (We source all of our products and services from BEE companies. e.g. services providers ranging form design consultant to art products.
 

Operational Conduct

  • Help desk
  • Teamwork of trained personnel
  • Ensuring the availability of contingency plans
  • Adhering to time delivery service
  • Sound customer care policy
  • We are accountable to our clients
  • We satisfactory add value to our customers